Privacy Policy

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While Compass Creative Solutions ("Company") will attempt to ensure the accuracy and reliability of the information contained on the Compass Creative Solution's website, Compass Creative Solutions makes no guarantee, warranty or promise, express or implied, concerning the content or accuracy of documents appearing on this website.

Details of services available on this site do not imply an obligation on the part of the Compass Creative Solutions or its affiliated bodies to offer them in a given time frame, or in the manner described herein. Compass Creative Solutions reserves the right to alter information on this website at any time without notice.

Compass Creative Solutions will endeavour to correct any inaccuracies reported in any information stored on the website in a timely manner. Compass Creative Solutions accepts no liability for any loss or damage a person suffers because that person has directly or indirectly relied on any information stored on this website.

Privacy Policy

Compass Creative Solutions is committed to the protection of your personal information. Compass Creative Solutions will adhere to the provisions of the Privacy Act of 1974 ("The Act") in relation to the how we collect, use, disclose and protect your information is important to you.

Management of Personal Information

When you engage in certain activities with Compass Creative Solutions we may collect certain personal information from you. These activities include subscribing to electronic and printed newsletters, submitting inquiries and comments on the website, registering your interest for employment or internship, download content, or have business dealings with us.

The personal information that we collect from you will include your name, title, email address and contact number. We may also collect other personal information from you to enable us to provide you with the requested service.

Compass Creative Solutions will only collect sufficient information necessary to enable us to comply with your request for information. Communications sent through the Compass Creative Solutions website will be sent to appropriate Compass Creative Solutions staff for action as needed.

How your personal information is used

All information collected by Compass Creative Solutions is necessary to conduct the business of branding, marketing, communications, graphic and web design agency.

Compass Creative Solutions’s use of personal information is limited to the purposes for which it was collected so that we can conduct business and provide our services, except where the individual has agreed to another use.

We also collect personal information to communication new development and relevant information to who have engaged us in business dealings and who have subscribed to our website and/or mailing lists. Some website and/or mailing lists may be monitored for statistical and quality purposes by Compass Creative Solutions. If, at any time, you do not wish to receive these communications from Compass Creative Solutions, please let us know or use the unsubscribe features available on different communications.

Compass Creative Solutions will only retain personal information for as long as is necessary, and will then dispose of the personal information securely, in accordance with approved methods.

Disclosure of personal information

Compass Creative Solutions does not sell, trade or rent personal information to any third-party without your consent, except where it is required by law or permitted under the Act.

From time-to-time, personal information may be disclosed to external service providers that are engaged by Compass Creative Solutions. We ensure that wherever possible, our data is stored within our protected servers. We take steps to ensure these external service providers comply with the Act, and are authorized only to use personal information for the limited purposes specified in our agreement with them.

Security of your personal information

Compass Creative Solutions has a number of security measures in place to protect your personal information. Our system can only be accessed with a login name and password. These security measures aim to ensure that only authorised users are able to access Personal Information.

E-mail is not a secure form of communication and that Compass Creative Solutions cannot guarantee that your message will not be viewed by someone else when being sent to us. We strongly recommend that you write to us if the information you wish to provide is highly confidential.

All Compass Creative Solutions employees are required, as a condition of employment, to treat personal information held by us as confidential.

Your choices with respect to personal information

Compass Creative Solutions recognises and appreciates the importance of responsible use of personal information collected.

Under the Act, you have the right to: seek access to your personal information handled by us; ask us to update or correct your personal information when it is inaccurate, incomplete or out of date; and opt-out of receiving direct marketing communications from us.

If you do not want the information you provide to Compass Creative Solutions to be used, and you advise us of this preference in writing, we will endeavour to honour your preference.

If you wish to access the personal information that we hold about you, please send us your request in writing. We can provide you with the relevant personal information held by us. We will not charge you for the cost of providing this information

We may also archive non-current records containing personal information for security and administrative purposes, such as back up files. If we do access archived records, we may charge you for the cost of providing of de-archive the requested information (you will be notified of any charges prior to them being incurred).

If you are of the view that personal information about you is inaccurate or out of date, or if you have any other queries about access and correction, please contact us.

Please note that if you provide Compass Creative Solutions with inconsistent preferences (for example, by indicating on one occasion that we may contact you with advertosment offers and indicating on another occasion that they may not), we cannot guarantee that your most recent privacy preference will be honoured.

Online Privacy

When you visit the Compass Creative Solutions website, you can review the site anonymously and access information without revealing your identity. In order to improve our site, we use ‘cookies’ to track your visit. A ‘cookie’ is a packet of information that allows the server (the computer that houses the website) to identify and interact more effectively with your computer. While Compass Creative Solutions uses cookies to track your visit to our website, our web servers automatically log the IP/Internet address of your computer, this information does not identify you personally.

Compass Creative Solutions generates statistics about how many people visit our website and how people use our website. We use web logs and cookies to do this. This enables us to keep our site relevant and useful. However, generally this information will not identify you and we do not store any information that identifies you.

Most browsers are set to accept cookies by default. Please refer to your computer browser instructions or help screens to learn more about these functions. If you reject all cookies, you may not be able to use our website.

There are interactive features on the Compass Creative Solutions website, including comments and blogs. These features are opt-in services. Please remember that any information that is disclosed in a comment on our website is public information and that you should not post any information that you do not want seen.

External Links

Compass Creative Solutions’s website may contain links to other sites. Compass Creative Solutions is not responsible for the privacy practices or content of any non-Compass Creative Solutions website.

Additional Privacy Information

We will deal with all requests for access to personal information as quickly as possible and will endeavour to get back to you within a reasonable timeframe.

If you wish to make a complaint about how we handle your personal information, please contact us in writing. Compass Creative Solutions’s Privacy Policy may change from time to time, and is available to anyone who requests it. For details to contact Compass Creative Solutions, please visit our contact us page.